Know before you go!

Transfer time from the airport to the hotel is approximately 45 minutes.

No substitutes or cash outs are allowed.

You cannot book your own air travel, as CreativeOne has partnered with Novus Travel.

If you wish to extend your stay, you will need to indicate this to the Novus Travel team department when registering. Please note: All expenses incurred from extending will be your responsibility, including additional airfare and transportation costs. Additional nights are based on hotel availability.

Approximately two weeks prior to your departure, you will receive a travel packet containing your event summary, luggage tags, itinerary and other pertinent information regarding your trip.

While Hawaii seems like an exotic international destination, it’s part of the U.S., so a passport is not needed to travel.

We encourage you to embrace the island vibe and make yourself as comfortable as you like. All of the CreativeOne-hosted events are resort-casual. Shorts are acceptable, but you may wish to throw in a nice pair of slacks or sundress just in case you choose to explore nearby restaurants that may have a slightly elevated dress code. Don’t forget essentials like sunglasses, a sunhat, sunscreen, and swimwear for enjoying the beach and pool. You might even throw in a light jacket for unexpected cooler evenings.